A Non Football Rant

Finally back on the net after 2 weeks of being offline :)
Partly my fault as I forgot to pay my Virgin bill and they cut me off in the early hours of Sunday the 13th, I paid them over the phone on Monday the 14th and was told it might take 24 hours to be reconnected (I know they can do it instantly but I accepted this).
By Wednesday I'm still not back on so I rang them back (the only number it lets you dial when you're cut off) and was told there was no reference of my payment? I pointed out that I had received a payment number which you only get if the transaction went through but they just told me to contact my bank which I couldn't do as they had cut my phone off :(
Anyway I get a statement that night from the bank and it shows that I had paid the full amount to Virgin Media, I ring them back but just get the "you haven't paid" line again.
I contact them again last Monday and argue the toss with various Indian call centre people (the first 2 cut me off despite the fact I have been reasonably civilised and not resorted to the full on expletive laden rant that I really want to use), eventually I am given a number for the credit department who have been told about my problem, I finally manage to get through to them last Thursday and it turns out that yes I had paid but my payment had been charged to someone else's account? meaning that I had paid another bill, they were very apologetic and instantly restored my phone and telly options but wouldn't give me the next months bill free which I asked for!!
I tried my internet and .... nothing, so I thought it might take a few hours for that but by Friday night it still wasn't on so it was back to the phone.
According to the "expert" at Virgin afyer going through all the idiot tests like "is your modem plugged in" there was a fault in the area connection down the road and an engineer would have to come and reset the box, but not until today :(
He turned up a few hours ago checked my modem and said it had developed a fault and fitted a new one and ... tada!! here we are :)
He did point out that I shouldn't listen to the call centre experts as they usually don't know what they are talking about :)
Rant over, back to footie :)

I've missed a lot while being offline with the added problem of my car radio also going wrong and the fact I never buy newspapers so I've got a bit of catching up to do.
Happy that Nolan signed for the Hammers, sad that Demba Ba went the other way.
Man U seem to restocking their English players, and the U-21's failed in the Euro championships, Chelsea have a new expensive unknown manager and Southend have signed Millwall's Southend based player Neil Harris and that's about all I know at the moment :)
Back soon after catching up with all the gossip :)